Frequently Asked Questions
Everything you need to know about shopping sustainably for your home.
What materials are used in your products?
We prioritize renewable and recycled materials, including FSC-certified wood, organic cotton, bamboo, and recycled glass to ensure every item has a minimal environmental footprint.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We use carbon-neutral shipping partners to offset the emissions generated during transit.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. If you are not satisfied with your eco-friendly purchase, we will provide a full refund or exchange.
Is your packaging plastic-free?
Yes, 100% of our orders are shipped using plastic-free, biodegradable, or recyclable materials, including paper tape and cornstarch-based packing peanuts.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are actively working on expanding our logistics to support more international destinations while maintaining our sustainability standards.
How can I track my order?
Once your order is processed, you will receive an email with a tracking number and a link to our carbon-neutral delivery portal to follow your package's journey.